Privacy Policy

Here at Van Engines Centre we take your privacy seriously and will only use your personal information to communicate with you with regards to your vehicle and services you have requested from us.

Van engines Centre will ask all customers for their:

  • Full name
  • Contact number
  • Vehicle collection address
  • Email address

As Van Engines Centre is dedicated to fixing your vehicle we require the above-listed details in order to maintain contact throughout the repairing process. We also require these details for the invoices that are provided upon repair completion. We retain customers’ data for 6 months from the vehicle collection date as we provide our customers with a 6 months warranty.

Required details should be either provided via our webpage, email or via telephone, by completing the contact information form on our webpage, customers confirm and consent to their details being used by Van Engines Centre to preserve contact while providing our services. The data is stored securely on a PC to which only Van Engines Centre employees have access to.

Van Engines Centre will only share customers’ home address with the recovery truck driver in order to collect the vehicle from their location (if required). We do not provide customers information with any third-party companies, whatever may be required to fix the vehicle, Van Engines Centre uses the vehicles details not the customers’ information.

The customer has the right to inform us of any changes in their details that will be amended in our documentation that being said upon the customer’s request personal information will be removed from Van Engines Centre’s records.